Job Description

Job Description

Job Description

• • Job Summary

    We are seeking a dedicated and enthusiastic Administrative Assistant/Customer Service Associate to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure a positive experience. You will handle inquiries, resolve issues, and assist with various customer needs while maintaining a professional demeanor.

    Duties

    • Respond to customer inquiries via phone, email, or in-person with a friendly and helpful attitude.
    • Provide accurate information regarding products and services to assist customers effectively.
    • Handle cash transactions and process payments accurately while ensuring compliance with company policies.
    • Maintain thorough knowledge of company offerings to effectively upsell and cross-sell products.
    • Document customer interactions and feedback in the system for future reference.
    • Collaborate with team members to resolve complex customer issues efficiently.
    • Ensure a clean and organized office environment to enhance the customer experience.

    Requirements

    • Proven experience in customer service or client services is preferred.
    • Strong phone etiquette and communication skills in English; abilities are a plus.
    • Proficient in basic office procedures.
    • Ability to type efficiently while engaging with customers.
    • Excellent problem-solving skills with a focus on customer satisfaction.
    • A positive attitude, strong work ethic, and ability to work well in a team environment.
    • Flexibility to adapt to changing situations and handle multiple tasks simultaneously.

    Join us as we strive to provide outstanding service to our clients while fostering a supportive work environment!

• Job Details
  • Job ReferenceV6WXYW5R
  • Position NameAdministrative Assistant / CSR
  • Job LocationUnion, New Jersey, United States
  • Remote
  • Office Address
  • Headcount1
  • Experience Level
  • Expected Close Date
  • Minimum Salary18 USD
  • Maximum Salary18 USD
  • CurrencyUSD
  • FrequencyHourly
  • Contract DetailsFull time
  • Open Date2025-09-30
  • Close Date
  • Job Industry

• Package Details

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