Job Description

Overview

Join to apply for the Facility Director role at The Michaels Organization .

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. Michaels teammates strive to fulfill a promise of creating communities that lift lives fostering housing, education, civic engagement, and neighborhood prosperity.

Responsibilities

The Facilities Director will work under the direction of the Community Director and is responsible for planning, managing, and monitoring all aspects of facilities maintenance and operations. Key duties include leading the maintenance team, overseeing work orders, preventive maintenance programs, capital improvements, purchasing of supplies and repairs, and managing large contracts for property management. Regular maintenance assessments and inspections of completed service requests are expected, along with ensuring overall policy compliance. The role requires close collaboration with the Community Director and other team members to communicate and meet company objectives. Additional duties may be assigned by the Community Director.

Management/Personnel

• Provide successful leadership techniques and guidance to all staff.
• Supervise, hire, evaluate, counsel, and when necessary terminate staff.
• Participate in the development and implementation of goals and objectives as well as policies and procedures.
• Monitor work activities to ensure compliance with policies and procedures.
• Train or coordinate training in facility maintenance and safety methods, procedures, and techniques.
• Actively monitor open work orders to ensure timely completion and superb customer service.
• Implement and monitor fleet maintenance program to protect company assets.
• Resolve resident issues to ensure quality customer service.

Administrative

• General administrative tasks such as preparing letters, memorandums, general correspondence, returning phone calls, coordinating meetings, and scheduling training.
• Maintain complex, confidential files, schedules, and spreadsheets related to facilities projects, programs, renovations, and personnel issues.
• Review weekly maintenance reports to ensure productivity and efficiency; ensure monthly maintenance work order reports are accurate.
• Maintain records of installation, maintenance, and/or repair work.
• Establish Capital Repair and Replacement plans with emphasis on cost control and proactive maintenance.
• Perform statistical and accounting duties and prepare monthly or periodic reports.
• Act as a liaison between suppliers, vendors, and contacts.
• Assist with procurement of goods and services; research products and obtain competitive bids/cost estimates.
• Participate in the preparation and administration of the facility maintenance budget; monitor expenditures and prepare cost estimates.
• Present cost-saving ideas related to budget and expenditures.

Risk Management

• Be knowledgeable of pertinent laws and regulations including EPA and OSHA requirements.
• Identify unsafe conditions and initiate corrective action.
• Track incidents and reporting related to workplace injuries and property matters.
• Develop and track preventive maintenance and safety inspection programs for all facilities and equipment.
• Conduct inspections to ensure maintenance policies and procedures are followed; monitor compliance with OSHA, federal, state, and local codes.

Qualifications

Required Experience:

• Five years experience in maintenance, facilities, or construction, including managing a sizable staff. Multi-site experience preferred.
• Formal training or experience in carpentry, plumbing, electrical, painting, refurbishing and cleaning, and air-conditioning.
• Willingness to assist in areas beyond repair maintenance.
• Any specific skill required by the property.

Required Education/Training:

• High School Diploma or GED
• Valid Drivers License and acceptable driving record
• Certified Facility Manager (CFM) or Certified Property Manager (CPM) preferred
• All specific certifications required by law
• Must complete all required courses and training provided by MMS

Required Skills and Abilities:

• Advanced analytical, problem solving, and project management skills
• Proficiency in Microsoft Office
• Ability to supervise personnel and ensure policy compliance
• Ability to read and write for maintenance reports and manuals
• Work under pressure and meet deadlines
• Customer-service oriented in a fast-paced environment
• Prioritize and manage daily workload with minimal supervision
• Take direction from supervisors and interact professionally with staff, vendors, residents, and the public

Working Conditions:

• May require evenings, weekends, and holidays for emergencies
• Frequently indoors and outdoors in various conditions
• May operate company-provided transportation
• Maintenance environment may involve dust, fumes, solvents, and noise

Salary Range Information:

The range displayed reflects targeted base salary; actual pay is determined by location, skills, experience, and education.

Rewards & Benefits:

Competitive wages and a comprehensive benefits package including Medical, Dental, Vision, prescription, paid time off, 401(k) with company match, and additional programs such as the Michaels Employee Scholarship Program.

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