Job Description

Fremont, California, United States Rapidly Growing Life Sciences Technology Company Ultima Genomics is a rapidly growing company that is developing ground-breaking genomics technologies. Our mission is to continuously drive the scale of genomic information to enable unprecedented advances in biology and improvements in human health. We have developed a foundational new approach to sequencing at scale that overcomes limitations due to the high costs of current technologies. We are well-funded and have raised approximately $600 million from global top-tier investors. Our team brings together unique and diverse expertise across multiple disciplines, from healthcare and life sciences, to engineering, to technology and software and beyond. We are a collaborative group, including successful entrepreneurs, chemists, hardware and software engineers, genomics and biotechnology experts, molecular and computational biologists, software and algorithm experts, and operations and commercial leaders. Join us to develop and commercialize technologies that unleash the power of genomics at scale and empower the future of human health. We are searching for highly motivated Field Service Engineer I - Development Program to train for our Field Service Development Program! Immerse yourself in a 4 month program at our San Francisco Bay Area headquarters to learn how to be a field service engineer at a cutting edge genomics startup before being placed at one of our many customer sites in regions across the country. In the 4 months, you will work side by side with our Engineering, Operations, Research and Commercial groups to learn about our tool from end to end. You will not spend time behind a desk. You will get hands on training on our production line, engineering labs and in the field with our experts as we work together to launch the next big thing in genomics. How You’ll Contribute Provide on-site service to one account or small region, repair and/or installation of company instrumentation currently under development Review technical reports and documents from customers. Analyze issues with technical staff to find root cause and communicate next steps and timelines to customers Maintain records of tool configurations pertaining to hardware, software, consumables, and application releases Manage customer interface with research and development groups. Maintain a working relationship with customers and instill confidence and credibility in our company and product Exceed customer expectations of service, support, and the product under development Summarize and communicate issues to development engineers for triage and participate in root cause analysis investigations Other job duties as assigned Qualifications, Skills, Knowledge & Abilities BS in science or engineering Experience in electro-mechanical assembly, server installations, and instrumentation troubleshooting Skilled at interpreting technical documentation and schematics (Electrical, Wiring, Fluidic, and mechanical drawings) Ability to relocate to any US city at our client site, after our program Good people skills with the ability to work independently and in a group Talented at building prototypes from preliminary drawings and schematics Meticulous and detail oriented. Excellent organizational and communication skills Motivated and willing to work in a fast-paced environment as part of a hard-working and multidisciplinary team Experience in biotech industry is a plus Holding a valid driver license is required.Ability to travel 50% of the time, when necessary At Ultima Genomics, your base pay is one part of your total compensation package. This role pays up to $37 per hour , if performed in California, and your actual base pay will depend on your skills, qualifications, experience, and location. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. Ultima Genomics is proud to be an equal opportunity workplace and is an affirmative action employer. We provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable laws. See also Ultima Genomics’ EEO Policy and Know Your Rights . If you have a disability or special need that requires accommodation, please let us know by contacting recruiting@ultimagen.com . Create a Job Alert Interested in building your career at Ultima Genomics? Get future opportunities sent straight to your email. 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As set forth in Ultima Genomics’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... 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Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... 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Hourly pay, Contract work, For contractors, For subcontractor, Work at office, Relocation, Visa sponsorship, Free visa, Flexible hours,

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