Job Description

Overview

We are seeking an experienced, hands-on Human Resources Director to lead HR strategy and operations across the West region (including CA, NV, AZ, WA, CO, etc.). This role supports approximately 1,500 employees in a high-compliance, fast-paced contract security environment. The ideal candidate brings strong operational HR skills, deep knowledge of employment law (including CA state/local laws), and a collaborative, problem-solving mindset.

Responsibilities

Regional HR Leadership

• Serve as the primary HR leader for the West region (including CA, NV, AZ, WA, CO, etc.), ensuring consistency, compliance, and alignment with corporate HR strategies.
• Act as a trusted advisor to field leadership, branch managers, and corporate stakeholders on HR issues including staffing, retention, engagement, and performance.
• Partner with operations to develop and execute workforce plans that support client contract requirements and staffing needs.
• Partner with corporate HR teams to develop and execute staffing, training, engagement, etc. plans to best support the Western region

Compliance & Risk Mitigation

• Ensure full compliance with federal, state (especially California), and local labor laws, including wage/hour rules, meal/rest breaks, paid sick leave, Cal/OSHA, and leave laws.
• Oversee internal audits, investigations, employee relations matters, and corrective action processes.
• Partner with legal and compliance teams on high-risk matters and regulatory inquiries.

Employee Relations & Investigations

• Lead and manage complex and sensitive employee relations issues, including harassment, discrimination, workplace violence, and policy violations.
• Conduct thorough investigations and recommend appropriate actions while mitigating risk.

HR Operations

• Oversee field-level administration of new hire onboarding, terminations, leaves of absence, and benefits support.
• Support accurate and timely payroll processing in partnership with corporate payroll and field leaders.
• Drive consistency in documentation, HRIS use, and file management practices.

Leadership & Development

• Lead a small regional HR team, ensuring responsiveness, accountability, and strong internal service.
• Provide coaching and development to frontline supervisors and field leadership to elevate people management capabilities.
• Champion initiatives to support employee engagement, retention, and professional growth in the region

Qualifications

• 8+ years of progressive HR experience, with at least 3 years in a multi-site, hourly workforce environment.
• Strong command of California labor and employment law is required.
• Experience in security services, staffing, janitorial, hospitality, or similar industries strongly preferred.
• Proven track record in employee relations, investigations, compliance, and HR operations.
• Ability to travel regularly throughout California and the Western region (up to 30%).
• Excellent communication, judgment, and organizational skills.
• Bachelor’s degree in HR, Business, or related field required; HR certification (PHR/SPHR/SHRM) preferred.

Pay Range

• $110,000-$140,000 depending on experience

Why Join Us?

We’re on a mission to be the industry-leading security solutions provider through excellence in service, while building careers in an employee-centric culture. As part of our team, you’ll help shape a positive, compliant, and performance-driven culture that supports our clients and empowers our officers to thrive.

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