Job Description

Quality Assurance Technologist

Joining King's Hawaiian makes you part of our ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you're excited to rise with our team, come and join our ohana!

The Quality Assurance Technologist serves as a senior QA technical resource and liaison between departments, and reports directly to the QA Supervisor and dotted line to the QA Manager. The critical technical functions of the position are to assist the QA Management to execute projects, develop, implement, maintain, provide training on and ensure effectiveness of site food safety and quality functions. The individual must have a quality conscious attitude with emphasis towards a teamwork approach to accomplish project goals and implement solutions to problems. The individual will work independently, be able to multitask, detail oriented, and have good decision-making skills based on the quality process from the beginning of manufacturing to the end. The individual will continually seek to improve oneself and provide technical information to other departments.

Principal Responsibilities

• Perform routine raw material and finished product QA/C functions as assigned by QA Management.
• Process audit, laboratory QA/C testing and equipment calibration, product sensory evaluation, execute non-conformance product protocol.
• Assure compliance with food safety and quality standards throughout all operations and processes.
• Assist SQF Practitioner to ensure SQF certification compliance.
• Collect, review, interprets, verify and analyze process QA/C data.
• Participate in departmental and cross-functional continuous improvement projects.
• Assist QA Management to determine root causes for food safety and quality related issues.
• Assist QA Management to generate and issue food safety and quality reports.
• Serve as senior technical resource for QA Technicians and other Operations personnel.
• Train new QA Technicians as required.
• Perform other relevant duties assigned.
• Advises the QA and site Management of quality issues.
• Places on hold items that do not meet the specifications.
• Inspects and calibrates equipment used in the lab.
• Monitors and enforces GLPs, GMP, HACCP, and other employee safety, food safety and quality programs.
• Informs, advises and updates company management of all quality related issues.
• Reviews, interprets, verifies, and summarizes data collected.
• Responsible to generate relevant reports and conduct periodic internal site inspections.
• Assists QA Supervisor on various projects.
• Conducts SQF, GMP and other Food Safety and Quality trainings.
• Responsible for CCP verifications.
• Responsible for Quality and Food Safety functions as outlined in Safe Quality Food (SQF) Program.
• Responsible for reporting all quality and food safety concerns/issues.

Qualifications

• High school diploma or GED equivalent.
• BS degree in Microbiology, Food Science, Biology or other related technical field.
• 2 3 years of QA/QC experience in food manufacturing or related fields.
• Strong working knowledge of common food QA/C laboratory methods.
• Strong working knowledge HACCP and pre-requisite programs.
• Demonstrated working knowledge of current SQF Food Safety Program, BRC certification, or other GFSI certification requirements.
• Hands-on GMP / Food Safety / Quality System audit experience.
• Familiar with current food regulatory requirements and standards.
• Demonstrates problem solving skills.
• Able to effectively communicate verbally as well as in writing; demonstrate ability to write effective technical procedures and reports; bilingual in English / Spanish is preferred.
• Able to take on projects with minimum supervision, complete tasks in a proficient manner, and work as a team.
• Demonstrates ability to work effectively in team based and fast paced environment.
• Demonstrates effective project management and/or execution skills.
• Demonstrates intermediate to advanced computer skills: MS Excel / Word / Outlook.
• Able and willing to work flexible schedule.

Desired Personal Traits

• Team player with good communication, collaboration, and interpersonal skills.
• Highly motivated, takes initiative, and able to lead and follow.
• Critical and independent thinker.
• Flexible, adaptable, and willing to handle an ever-changing work environment.
• Have a "can-do" attitude.
• Committed to continuous improvement of self and team.
• Strong organizational skills; results oriented; tenacious; creative.

Note: This position description indicates the critical features of the role as they are presently envisioned. They are subject to change at any time due to business conditions or other reasons. The incumbent may be asked to perform other duties as required.

Compensation Range: $24.00-$36.00 per hour

King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.

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