Job Description

‍ Job Title : Senior Program Manager

Location: Redwood City, California or Remote

Employment Type: Full-Time

Salary Range: $160,000k - $200,000k

About the Company

Gruve is an innovative Software Services startup dedicated to empowering Enterprise Customers in managing their Data Life Cycle. We specialize in Cyber Security, Customer Experience, Infrastructure, and advanced technologies such as Machine Learning and Artificial Intelligence. Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

Why Gruve

At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.

Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Position Description

Our Professional Services team is seeking an experienced Senior Program Manager to drive the success of large-scale, customer-facing programs spanning enterprise technology, data, cybersecurity, and business transformation initiatives. In this high-impact role, you will coordinate the interaction of internal and customer resources, manage multiple projects within larger programs, and ensure the highest levels of customer satisfaction and business value. The ideal candidate has several years of experience managing cross-functional technology programs and is confident operating in a global, fast-paced environment.

Key Responsibilities

• Collaborate with business stakeholders to understand and document program requirements for internal systems or customer solutions.
• Manage multiple projects within a program, each with distinct development and testing phases. Design project timelines, allocate resources, and define the scope of work for each initiative.
• Identify and engage key stakeholders—including senior management, project sponsors, business users, and technical teams—to ensure alignment with program goals.
• Oversee program schedules, ensuring smooth coordination between technical teams, business departments, and external partners. Allocate budget, staff, and equipment to meet program needs.
• Establish quality standards and performance metrics for program deliverables. Monitor adherence and implement corrective actions as needed.
• Support end-user enablement through training, documentation, and onboarding for new processes or technologies.
• Build trusted relationships with customer stakeholders, identify opportunities for further business engagement, and coordinate with third-party partners as needed.

Basic Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or related field; Master’s degree preferred.
• 10+ years of experience as a Program Manager in the IT or Professional Services industry.
• Prior experience as a manager of project managers or similar resources is required.
• PMP or PRINCE2 certification is preferred.
• Expert in using tools such as Jira, Confluence, or similar project management platforms.
• Strong leadership, organizational, and communication skills.
• Proven ability to deliver successful programs with high customer satisfaction.
• Excellent problem-solving, decision-making, and stakeholder management abilities.

Preferred Qualifications

• Managing and delivering medium to large-scale technology programs, including (but not limited to) ERP and data management projects.
• Working in a customer-facing environment, preferably in Professional Services, Consulting, or IT Solutions.

Equal Employment Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Compliance Statements

• This job description is compliant with the Fair Labor Standards Act (FLSA) and Americans with Disabilities Act (ADA).
• The essential functions listed are necessary for ADA compliance.
• Salary ranges are provided in accordance with New York and California pay transparency laws.

Physical Demands

• Ability to remain in a stationary position for extended periods.
• Occasionally move about the office to access files and office equipment.

Work Environment

• This position may require working in a fast-paced environment.
• On-site presence is required

‍

Job Tags

Similar Jobs