Job Description

Join to apply for the Store Manager - The UPS Store role at The UPS Store 3 days ago Be among the first 25 applicants Join to apply for the Store Manager - The UPS Store role at The UPS Store Get AI-powered advice on this job and more exclusive features. Job description The UPS Store is a privately owned franchise and a subsidiary of United Parcel Service, which provides shipping, shredding, printing, faxing, passport photos, personal and business mailboxes, and notary services. Job Description Job description The UPS Store is a privately owned franchise and a subsidiary of United Parcel Service, which provides shipping, shredding, printing, faxing, passport photos, personal and business mailboxes, and notary services. We are looking for a driven retail store manager who is responsible for all aspects of daily operations. The store manager delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The ideal candidate has previous retail management experience, strong computer and internet skills, a college degree, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who tries to learn all aspects of the business in the shortest possible time. Previous print production experience, notary, or shipping experience is a huge plus. Responsibilities Delivers outstanding customer service to customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer’s shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices expertly and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned Flexible schedule: hours of operation Monday through Friday 8:00am-7:00pm, Saturday 10:00am-5:00pm, Sunday 10:00am-3:00pm Opening or closing store procedures Cleaning/upkeep of the store to include inventory management Processing claims Maintaining postal mail services Training compliance The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development. Qualifications Bachelor’s Degree (May be waived with 2+ years’ experience in The UPS Store, Fed-Ex, Kinkos, or any shipping / quick print shops) Strong computer skills, including Microsoft Office and Adobe Suites * Notary certification required (will provide training if not state-certified) 2+ years of verifiable retail store management experience Strong verbal and written communication skills Must be able to pass a background check Able to lift 40+ pounds Job Type: Full-time Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Retail Referrals increase your chances of interviewing at The UPS Store by 2x Get notified about new Store Manager jobs in Raleigh, NC . Full Time Store Manager - Crabtree Valley Mall Retail Store Manager - Brier Creek Commons Retail Assistant Store Manager, Fabletics (Crabtree Valley Mall - Raleigh, NC) Cary, NC $90,000.00-$105,000.00 3 weeks ago Raleigh, NC $50,000.00-$67,000.00 1 month ago Luxury Store Manager - REEDS Jewelers, Fenton Raleigh, NC $110,000.00-$130,000.00 3 days ago Assistant Manager, Operations | Crabtree Valley Mall We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr The UPS Store

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