Job Description

Overview

Axos Bank is seeking a senior executive to lead Product Management. The SVP, Head of Product Management is responsible for defining and executing the companys digital vision, product strategy, and customer experience across its consumer financial services platform and securities professional workstation for RIAs and Broker-Dealers. This role oversees all consumer and securities digital initiatives, including stock trading, lending, deposit products, robo-advising, and professional workstation products. The Head of Product drives innovation, leverages technology and data, and leads cross-functional teams to deliver digital products that serve both retail investors and financial professionals.

Responsibilities

• Digital Strategy & Leadership: Define and lead the enterprise-wide digital product strategy for both consumer and securities platforms, ensuring initiatives are customer-centric and deliver measurable value.
• Anticipate competitive and market trends in fintech, wealth management, deposit products, robo-advising, and securities trading.
• Champion a customer-first, digital-first, product-driven culture across Axos.
• Ensure that customer insights, feedback, and behavioral data inform strategic decisions and product roadmaps.

• Product Strategy & Roadmap: Own the vision and roadmap for Axos consumer trading, lending, deposit products, robo-advising offerings, and RIA/broker-dealer professional workstation; align development with customer, advisor, and institutional needs; prioritize features based on insights, analytics, competitive analysis, and market demand.

• Customer & Advisor Experience: Deliver secure, intuitive, and differentiated digital experiences across consumer, advisor, and broker-dealer platforms; integrate tools for RIAs and broker-dealers including portfolio management, trading, compliance monitoring, and client reporting; enhance consumer financial literacy, transparency, and trust; maintain a customer-centric approach across all Axos products.

• Digital Personalization & Marketing Collaboration: Drive personalized digital experiences using data insights, analytics, and AI-driven recommendations; collaborate with marketing to align product features with acquisition, engagement, and retention strategies; work on targeted campaigns, segmentation, and data-driven personalization to increase adoption and satisfaction; ensure integrated product and marketing efforts for a seamless customer journey.

• Go-to-Market Strategy & Cross-Functional Collaboration: Define GTM strategies for all digital products; align launches with marketing campaigns, sales enablement, and customer engagement initiatives; monitor performance and adjust strategies; foster ongoing cross-team communication to maximize adoption and revenue.

• Performance Metrics & Analytics: Define KPIs for both consumer and professional platforms; establish dashboards and reporting tools; use data to guide product decisions and prioritize features; set measurable goals and track progress; foster a data-driven culture across product, engineering, and marketing.

• Growth & Market Differentiation: Drive adoption, engagement, and retention across retail and institutional channels; pursue strategic partnerships; position Axos competitively in fintech, trading platforms, robo-advisors, and advisor workstations.

• Leadership & Organizational Development: Directly manage user experience designers; build and lead product teams serving B2C and B2B markets; mentor teams to embrace experimentation and rapid iteration; report strategy, progress, risks, and opportunities to the board and executive leadership; collaborate with engineering and project management to align delivery with a product-centric approach.

Benefits & Employment Details

• Axos Employee Benefits may include: Medical, Dental, Vision, and Life Insurance; Paid sick leave, vacation, and holidays;
• HSA or FSA and other voluntary benefits; 401(k) with employer match and 529 savings plan; Employee mortgage loan program and free Axos Bank account with self-directed trading.

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. Axos Financial is the holding company and is publicly traded on the NYSE under the symbol AX. Learn more about working at Axos.

Pre-Employment & EEO

• Pre-Employment Background Check and Drug Test: Offers are contingent upon successful background checks and pre-employment drug screening.
• Equal Employment Opportunity: Axos is an Equal Opportunity employer and complies with applicable laws to provide equal opportunities to all applicants.

Note: Some boilerplate or unrelated listings may appear in original descriptions; this refined version retains the core responsibilities and context for the Head of Product Management role.

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