Job Description

Job Description

Job Description

Job Summary:

We are seeking a seasoned UAT Manager / Test Lead for a long-term contract role based in Santa Clara Valley, CA. This role will oversee end-to-end User Acceptance Testing (UAT) activities for complex, integrated enterprise applications. The ideal candidate will have a strong background in UAT leadership, experience across various SDLC methodologies, and excellent stakeholder communication skills.

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Key Requirements:

•8+ years of hands-on UAT experience, including test planning, coordination, and execution.

•Proven track record as a UAT Lead for large-scale, cross-functional projects.

•Strong understanding of sales and sales operations processes, preferably in consumer channel environments.

•Expertise in Release and Change Management processes (Agile, Scrum, Waterfall, Iterative).

•Hands-on experience with the Salesforce platform preferred.

•Proficiency in test automation frameworks and design best practices.

•Solid project management knowledge with the ability to align testing with lifecycle milestones.

•Excellent communication and presentation skills across technical and business stakeholders.

•Experience working with distributed/global teams.

•High attention to detail, ownership, and a proactive, solution-oriented mindset.

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Responsibilities:

•Lead UAT activities for feature releases, enhancements, and production deployments.

•Coordinate with cross-functional teams to ensure business requirements are fully tested.

•Develop UAT strategy, test plans, scripts, test cases, and test reports.

•Review and validate requirements and test coverage.

•Manage test data, test environments, and reporting dashboards.

•Monitor and report UAT metrics, including SLAs, KPIs, and defect trends.

•Facilitate triage calls and ensure resolution of UAT issues with IS&T and business teams.

•Conduct release readiness reviews and post-release retrospectives.

•Document UAT best practices, templates, and lessons learned for process improvement.

•Communicate UAT status, risks, and mitigation plans to stakeholders and project managers.

•Collaborate with QA, development, and operations teams to ensure seamless releases.

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Preferred Qualifications:

•Experience with UAT coordination in a Salesforce ecosystem.

•Familiarity with test tools like HP ALM, JIRA, Zephyr, or similar.

•Prior experience supporting Sales, CRM, or B2B systems.

•Comfortable working in a fast-paced, ambiguous, enterprise environment.

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